Insurance 

Our out-of-network psychiatric clinic offers greater flexibility and autonomy in the care we provide. By not being tied to insurance networks, we can focus entirely on your individual needs, without the limitations often imposed by insurance companies. This allows us to offer more personalized, comprehensive treatment and spend the time necessary to fully understand and address your mental health concerns. While we understand that insurance coverage is important, our out-of-network approach ensures we can provide the highest quality of care, prioritize your well-being, and maintain the privacy and trust that is essential for effective therapy. We believe in providing transparent pricing, so you know exactly what to expect, and in creating a comfortable, accessible environment that prioritizes your mental health and well-being.

If you're seeking reimbursement for out-of-network care we will provide you with a detailed superbill that includes all the necessary information, such as the services provided, diagnosis codes, and the amount paid. You can submit this superbill to your insurance company for reimbursement according to your out-of-network benefits. Depending on your insurance plan, you may be reimbursed for 0-100% of the cost depending on your out-of-network coverage plan. We recommend contacting your insurance provider directly to understand your specific out-of-network coverage, including any deductibles, co-pays, or reimbursement rates. 

Plan for 15-30 minutes of your time available to call your insurance company

Make sure to have this information ready before your call:

• Insurance card

• Name, date of birth, address, phone number, or possibly social security number of

• The cardholder or person for whom the services are for

• Pen and paper/notepad

Questions to ask:

• Are there out-of-network benefits for this policy?

• Do I have a mental or behavioral health policy with out-of-network benefits?

• What are the requirements to use out-of-network benefits?

• Is prior authorization required?

• Is a referral required from my primary care physician?

• Do I have an out-of-network deductible?

  • • If yes:

      • • What is my out-of-network deductible?

        • How much of my out-of-network deductible has been met?

        • What is the start date of the calendar year my out-of-network policy is based on?

• How much is the insurance company’s “usual and customary fee?”

• What percentage do they cover after the deductible is met?

• Is there a session limit?

  • • If yes:

      • • • What is the session limit?

          • How many sessions do I have left?

• What percentage of services is covered/what is my co-insurance?

At the end of the call make sure to have:

• • Date/time you called

  • Representative’s name

  • Reference number for the call

Information that will be provided on your requested receipt of payment:

• Provider’s name: Dr. Charlotte Fawcett

• Provider’s NPI:  Type 2 NPI: 1699567958 Type 1 NPI: 1649807173

• Federal Tax ID number: EIN: 33-4843285

• DSM-5 and ICD-10 diagnosis codes